by Chris Rattray | Oct 26, 2021 | Articles
In a meeting recently a manager asked for ideas to help solve a client situation. Typically, those in the group who like to communicate outwardly offered multiple ideas. While ideas bounced around the group, I noticed one of the quieter participants, Angela. I could...
by Chris Rattray | Oct 25, 2021 | Articles
There appears to be so much difference of opinion now. And perhaps uncertainty and fear heighten these differences. Individuality and ‘difference of opinion’ is not just a catchphrase when it comes to communication. It can be a challenge and it takes self-awareness...
by Chris Rattray | Oct 14, 2021 | Articles
With the arrival of the worst health crisis in the last century due to COVID-19, and all the disruption that has caused, it would be fair to say that the practice of critical thinking is more important than ever. Decisive, bold actions may conform with stereotypes of...
