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How do I download my certificates?

Training Managers

  1. Log in to MySupport
  2. From your Dashboard, click on Previously Trained to bring up a list of students and their progress
  3. Students that have completed and been issued a certificate will have a certificate icon located under the Status column
  4. Click on the certificate icon to view or download their certificate!

It’s also possible to search for individual students. Click on My Students to start the search.



  1. Log in to MySupport
  2. In the top Menu bar, click on Certificates
  3. Click view in the far right column
  4. Click the three dots … and then Save
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