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How can I check whether my certificate needs renewing?

Learners and Training Managers are sent an email 60 days before renewal is due for:

  • First Aid (every 3 years)
  • CPR (annually)
  • Assist Clients With Medication – Tasmania (every 3 years)

Training Managers

If you have a corporate portal account on our training platform MySupport, certification renewals can also be found there. Log in to MySupport, click on My Students and then Cert Expiries to get a list of learners that need renewal.


Certificates are sent within four weeks after successful completion of all course activities. If your certificate isn’t available after four weeks, please submit a help ticket.

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