Effective Workplace Communication
This online-only course consists of one unit of content and an auto-assessed quiz. You’ll learn about different communication styles, what effective communication is and why it’s important, and how to apply a range of communication methods in a variety of contexts.
Who is the course for?
Anyone with roles in the healthcare and social assistance sector who would like to learn about the importance of effective communication in the workplace.
Specific To This Course
- Explain what effective communication is and why it's important
- Demonstrate an understanding of the essential elements that underpin effective communication
- Demonstrate self-awareness about your own communication style and about others
- Contrast the effectiveness of a range of communication methods according to context and content